Apolis – Private and Business Insurance Consultants - Online Dispute Resolution

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Since 1997

Online Dispute Resolution

In case of a dispute, the consumer can resort to an Alternative Dispute Resolution (ADR) entity.

List of Alternative Dispute Resolution Entities
(under Law No. 144/2015, of September 8)

GENERAL COMPETENCE ARBITRATION CENTERS

National Center for Consumer Conflict Information and Arbitration
Operating throughout the national territory, in areas not covered by another regional competence arbitration center
Contacts of CNIACC – National Center for Consumer Conflict Information and Arbitration
Faculty of Law of the Nova University of Lisbon
Campus de Campolide
1099-032 Lisboa
Tel.: 213 847 484
E-mail: cniacc@fd.unl.pt
Web: www.arbitragemdeconsumo.org

Center for Information, Mediation, and Arbitration of Consumer Conflicts of the Algarve

Geographic area covered: Contracts concluded in the District of Faro.
Contacts CIMAAL – Center for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve
Edifício Ninho de Empresas, Estrada da Penha, 8005-131 Faro
Tel.: 289 823 135
E-mail: apoio@consumidoronline.pt; cimaal@mail.telepac.pt
Web: www.consumidoronline.pt

Arbitration Center for Consumer Conflicts of the District of Coimbra

Geographical area covered: Contracts concluded in the municipalities of Arganil, Cantanhede, Coimbra, Condeixa-a-Nova, Figueira da Foz, Góis, Lousã, Mira, Miranda do Corvo, Montemor-o-Velho, Oliveira do Hospital, Penacova, Penela, Soure, Tábua, Vila Nova de Poiares.
Contacts Postal address:
Av. Fernão Magalhães, n.º 240, 1º – 3000-172 COIMBRA
Tel.: 239 821 690
E-mail: geral@centrodearbitragemdecoimbra.com
Web: www.centrodearbitragemdecoimbra.com

Arbitration Center for Consumer Conflicts of Lisbon

Geographical area covered: Contracts concluded in the Lisbon Metropolitan Area, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisbon, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Setúbal, Sintra, and Vila Franca de Xira.
Contacts Postal address: Rua dos Douradores, 116, 2º – 1100-207 LISBOA
Tel: 218 807 030
E-mail: juridico@centroarbitragemlisboa.pt / director@centroarbitragemlisboa.pt
Web: www.centroarbitragemlisboa.pt

Center for Consumer Information and Arbitration of Porto

Geographical area covered: Contracts concluded in the Porto Metropolitan Area, Arouca, Espinho, Gondomar, Maia, Matosinhos, Oliveira de Azeméis, Porto, Póvoa de Varzim, Santa Maria da Feira, Santo Tirso, São João da Madeira, Trofa, Vale de Cambra, Valongo, Vila do Conde, and Vila Nova de Gaia.
Contacts Postal address: Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto
Tel.: 225 508 349
E-mail: cicap@mail.telepac.pt
web: www.cicap.pt

Center for Information, Mediation, and Arbitration of Consumer Conflicts (Consumer Arbitration Court)

Geographical area covered: Contracts concluded in the municipalities of Amares, Arcos de Valdevez, Barcelos, Braga, Caminha, Esposende, Melgaço, Monção, Montalegre, Paredes de Coura, Ponte da Barca, Póvoa de Lanhoso, Terras do Bouro, Valença, Vila Verde, Vila Nova de Cerveira, Vieira do Minho, Viana do Castelo.
Contacts BRAGA:
Rua D Afonso Henriques, nº 1 (Ed Junta de Freguesia da Sé) 4700 – 030 BRAGA
Tel: 253 617 604
E-mail: geral@ciab.pt
VIANA DO CASTELO
Av Rocha Paris, nº 103 (Edifício Vila Rosa) 4900 – 394 VIANA DO CASTELO
Tel: 258 809 335
E-mail: ciab.viana@cm-viana-castelo.pt
Web: www.ciab.pt

Arbitration Center for Consumer Conflicts of Madeira

Geographical area covered: Contracts concluded in the Autonomous Region of Madeira.
Contacts Postal address: Rua Direita nº. 27 – 1º andar – 9050-405 Funchal
Tel.: 291 215 070
E-mail: centroarbitragem.srias@madeira.gov.pt
Web: www.srrh.gov-madeira.pt/In%C3%ADcio/tabid/292/Default.aspx

Arbitration Center for Consumer Conflicts of Vale do Ave / Arbitration Tribunal

Geographical area covered: Contracts concluded in the municipalities of Cabeceiras de Basto, Fafe, Felgueiras, Guimarães, Póvoa de Lanhoso, Póvoa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalicão, Vizela, and Vieira do Minho.
Contacts Postal address: Rua Capitão Alfredo Guimarães, n.º 1, 4800-019, Guimarães
Tel.: 253 422 410
E-mail: triave@gmail.com
Web: www.triave.pt

For more information, visit Consumer Portal: www.consumidor.pt

Stay Protected

Since 1997

Online Dispute Resolution

INFORMATION

Contacts

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© 2024 Apolis. All rights reserved

Website developed by Vítor Carneiro

Stay Protected

Since 1997

Online Dispute Resolution

INFORMATION

Contacts

Subscribe to Newsletter

© 2024 Apolis. All rights reserved

Website developed by Vítor Carneiro

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